The competition in online grocery deliveries may be heating up, but the majority of Americans still take regular trips to the supermarket to stock their pantries.
The experience of doing so varies widely based on which store or chain you frequent: Are the aisles clean? Are the shelves stocked? Are the meat and produce fresh?
The latest annual supermarket ratings from Consumer Reports aims to answer those questions, chain by chain. For the second consecutive year, Walmart landed at the bottom of the list with a score of 64 (out of 100). This year, however, it had company, with A&P and Waldbaum’s receiving the same miserable score.
At the other end of the list for the third consecutive time was Wegmans, which received a score of 90 on a scale of 0-100.
SLIDESHOW: The 15 Worst Supermarkets In America
Americans are increasingly showing their dissatisfaction with their supermarkets by spending their money elsewhere. More than a quarter of those surveyed by Consumer Reports said that they had stopped shopping at a nearby grocery store, with 45 percent doing so in search of lower prices. Three in 10 shoppers switched supermarkets due to poor selection, long lines, awful food or dirtiness. More than half of the nearly 63,000 people surveyed had at least one complaint about their current supermarket.
Shoppers are also increasingly hitting multiple stores to meet all of their needs. Last year, just 54 percent of consumers said that they had a “primary” supermarket, according to the Food Marketing Institute.
The Consumer Reports ratings are based on responses in a dozen categories, including service, food quality and selection, price and cleanliness.
Click here to see The 15 Worst Supermarkets In America.
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